Tune in to tune out. Find out what type of music sets the right tone in your spas, relaxes customers, and matches your brand.
Music isn’t just an entertainment tool - it has the power to make us behave and feel a certain way. Whether you’re looking to relax your customers, influence spend on products, or boost employee wellbeing, perfecting your music can drive your objectives and make your spa environments sing.
We’re here with the lowdown on why music in spas is so important, and how to get it right.
Step into any spa, and you'll likely find yourself enveloped in a soothing melody, carefully curated to create an atmosphere of peace and harmony. But why exactly do spas incorporate background music into their environments?
Picture this: you walk into a spa, and you’re greeted by silence - no gentle hum of music to ease your mind, no soft melodies to help you drift away from the hustle and bustle of everyday life. Not great, is it?
It’s undeniable that music has a profound impact on our mood, emotions and behaviour. In the context of a spa, the right selection of background music can instantly transport guests into a state of relaxation. Whether its the gentle strumming of a guitar, the ethereal sounds of nature, or the calming notes of classical music, the right melody sets the stage for a relaxing experience, helping customers to unwind and destress.
While spas aim to create a peaceful environment for their guests, they’re not immune to the sounds of the outside world. Whether it’s traffic noise, conversations in other rooms, or even the mechanical hum of heating and cooling systems, background music can serve as a subtle veil to mask these noises. By providing a consistent auditory backdrop, a sense of tranquillity and privacy can be achieved and allow guests to fully immerse themselves without distractions.
The concept of holistic wellness lies at the heart of many spa experiences. A key part of this is the mind, body and spirit connection for customers. Certain rhythms and melodies have the ability to synchronise brainwares, induce relaxation, and even alleviate physical tension. The right choice of music can even amplify the therapeutic benefits of the treatments on offer.
We’re a bit biased with this one - creating amazing customer experiences is our bread and butter.
In the competitive landscape of the wellness industry, spas are constantly seeking ways to differentiate themselves and leave a lasting impression on their guests. Thoughtfully chosen and curated background music contributes to the overall atmosphere, creating a distinct sensory experience that sets it apart from the rest. The perfectly curated background music, alongside amazing scents and relaxing lighting can create the perfect atmosphere.
Music has the incredible power to actually help us physically de-stress, and therefore contributing to an incredible spa experience.
This is obviously quite a subjective question, and one that our music team tackles every day with different customers. There’s a lot of elements to consider, for example:
It’s very important that your spa’s background music matches the brand and the atmosphere you’re trying to create.
But, the characteristics of the music chosen can have an impact on the customer experience.
It’s also important to keep your background music fresh, of course for your guests, but also for your staff. There’s nothing worse than hearing the same songs for months on end, so keep staff morale high by keeping the soundtrack exciting (even relaxing music can get repetitive).
We’ve got over 100 regularly updated Startle playlists spanning genres and eras for you to choose from, or we offer a bespoke music profiling service to perfectly match your brand.
You’ll usually need to get a Public Performance License if you:
Music is so important to creating the perfect atmosphere, so it’s only fair that we follow the rules and make sure money is going to the artists. You could also be sued for copyright infringement if you don’t.
If you’re in the UK, you can contact PPL PRS to check if you need a license, or check out their sector page for information more specific to restaurants.
How much your license will cost depends on a few factors, like the size and type of venue you’re looking to play the music in, and how the music is used. Below are some examples of licensing costs, just to give you an idea of what you might be spending.
For a guide on music licensing, head here.
Unfortunately not.
Streaming platforms like Spotify are great consumer music services that are designed for personal consumption. They’re affordable, easy to use, and often highly personalised.
But unfortunately, they’re not intended for commercial use. They don’t cover the licenses for commercial use, or ensure that artists, songwriters, composers, recording labels, music publishers and rights holders are properly paid for music played in a business environment. In simple terms, you’d be guilty of copyright infringement, and denying an artist the payment they’re entitled to by using it without the necessary permissions.
That’s why professional music services like us are here (and we can import your Spotify playlists, if you really love them).
The technology you’ll need to play music in your spa will depend on the size of your sites and what capabilities you have.
Firstly, you’ll need somewhere to schedule and manage your background music. Startle Studio is built to be easy - it can equip each site with a set of powerful tools to control the music and atmosphere from just a few clicks, or set up different permissions to leave your staff doing what they do best - greeting and relaxing customers. With Studio you can schedule playlists in advance, drag them across multiple days if needed, and you know you’re in safe hands. You can access Studio on your laptop, PC, or phone, so it’s available wherever you are.
It’s also good to note the benefits of using digital signage alongside your background music. Digital signage can also help reduce frustration in waiting times, showcase promotions, and sync with your music to create an even more synchronous brand experience. You could show relaxing videos in the waiting room to really get your guests in the mood of a relaxing experience.
Once the music is scheduled, there’s no doubt that the stereo equipment you choose plays an essential role. Your choice of set up might include speakers, amplifiers, and mixers. For example, the Startle player can integrate with Sonos and Chromecast speakers. Chat to an expert about the technology requirements for your spas.
Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience. We’re here every step of the way to help you craft your auditory identity and achieve your goals.
Elevate your brand with strategic visual solutions, designed to build an impactful experience. From digital signage to branded TV, our end-to-end service ensures your brand's visual identity is consistent, impactful and supported every step of the way.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are definitely just that - relentless. You can rest assured that you’re in safe hands with Startle - get in touch.
Ready to amplify your retail brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Ready to amplify your hospitality brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience. We’re here every step of the way to help you craft your auditory identity and achieve your goals.
Elevate your brand with strategic visual solutions, designed to build an impactful experience. From digital signage to branded TV, our end-to-end service ensures your brand's visual identity is consistent, impactful and supported every step of the way.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are definitely just that - relentless. You can rest assured that you’re in safe hands with Startle - get in touch.
Ready to amplify your retail brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Ready to amplify your hospitality brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Get in touch to speak to our team who are ready to help you amplify your brand. We’d love to hear from you.
Startle Music Ltd
6 Hillside Farm, Pepper Hill
Great Amwell, SG12 9FX, UK
+44 (0) 203 397 7676
Startle c/o I.D. Online Ltd
3015 Lake Drive
Dublin, D24 DKP4, Ireland
+353 1 697 2557
Startle International Inc
228 Park Ave S, PMB 88380
New York, NY 10003, USA
+1 646-585-0165