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Are you ready for love? Then let's talk customer experience

Written by

Mel Fulker

Published

April 26, 2021

Category

Media

‘Are you ready for Love?’ is a hospitality webinar focused on curating customer experiences and atmosphere with music + tech + behavioural science.

What’s on the menu?

It’s all about truly understanding the science behind customer behaviour and discovering actionable insights, for example; restaurant diners exposed to slow music spend an average of 11 minutes longer at their table (and probably will go for that tempting dessert) than those who were exposed to fast music. Crucial intel at a time when every cover counts with socially distanced floor plans.

Our guests are a lovely, distinguished bunch: Richard Shotton, author of best-selling book The Choice Factory; Shereen Ritchie, MD of LEON UK; & Craig Bunting, co-founder & director of coffee brand, BEAR.

Building on our ‘Mind The Gap’ hospitality report findings, ‘Are you ready for love?’ asks how hospitality can curate magical first-impressions for pitch-perfect customer experiences, using music, tech and behavioural science.


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Like what you hear?

Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.

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Like what you hear?

Elevate your brand with strategic music solutions, designed to build an impactful audio experience. We’re here every step of the way to help you craft your auditory identity and achieve your goals.

Request information

Like what you see?

Elevate your brand with strategic visual solutions, designed to build an impactful experience. From digital signage to branded TV, our end-to-end service ensures your brand's visual identity is consistent, impactful and supported every step of the way.

Request information

Like what you hear?

Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are definitely just that - relentless. You can rest assured that you’re in safe hands with Startle - get in touch.

Request information

Like what you hear?

Ready to amplify your retail brand? Get in touch to find out how we can use music and tech to help you achieve your goals.

Request information

Like what you hear?

Ready to amplify your hospitality brand? Get in touch to find out how we can use music and tech to help you achieve your goals.

Request information

Mel Fulker

With a degree in Marketing and Marketing Week Mini MBAs in Marketing & Brand Management, Mel knows her stuff. As Chief Customer Officer, she oversees our marketing, sales and customer engagement, making sure everything we do is aligned to deliver the best possible customer experience. When she’s off the clock, Mel is a huge coffee aficionado, as well as a yogi. And if she’s listening to music, it’s usually some R&B, particularly Alicia Keys and Raye.

Say hello on LinkedIn

Like what you hear?

Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.

Request information

Like what you hear?

Elevate your brand with strategic music solutions, designed to build an impactful audio experience. We’re here every step of the way to help you craft your auditory identity and achieve your goals.

Request information

Like what you see?

Elevate your brand with strategic visual solutions, designed to build an impactful experience. From digital signage to branded TV, our end-to-end service ensures your brand's visual identity is consistent, impactful and supported every step of the way.

Request information

Like what you hear?

Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are definitely just that - relentless. You can rest assured that you’re in safe hands with Startle - get in touch.

Request information

Like what you hear?

Ready to amplify your retail brand? Get in touch to find out how we can use music and tech to help you achieve your goals.

Request information

Like what you hear?

Ready to amplify your hospitality brand? Get in touch to find out how we can use music and tech to help you achieve your goals.

Request information

Contact us.

Get in touch to speak to our team who are ready to help you amplify your brand. We’d love to hear from you.

  • Number of locations *

UK

Startle Music Ltd
6 Hillside Farm, Pepper Hill
Great Amwell, SG12 9FX, UK
+44 (0) 203 397 7676

Europe

Startle c/o I.D. Online Ltd
3015 Lake Drive
Dublin, D24 DKP4, Ireland
+353 1 697 2557

Americas

Startle International Inc
228 Park Ave S, PMB 88380
New York, NY 10003, USA
+1 646-585-0165